PRIVACY POLICY

Metropolis Real Estate Services

Metropolis Real Estate Services (“Metropolis,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with our team, or using our real estate and related services.

This Privacy Policy explains how we may collect, use, disclose, and protect information obtained through the Metropolis Real Estate Services website and related online communications.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

We may collect information that you voluntarily provide to us, as well as certain information automatically collected when you use our website.

Personal Information You Provide

Depending on how you interact with us, this information may include:

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Property address or property-related information
  • Information submitted through contact or inquiry forms
  • Information related to buying, selling, leasing, investing in, developing, managing, or improving real estate
  • Information submitted when requesting a consultation
  • Information submitted in connection with career, agent, contractor, or business opportunities
  • Communications you send to our team
  • Any other information you voluntarily provide

Please do not submit sensitive personal or financial information through a general website contact form unless specifically requested through an appropriate secure method.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website or source
  • Date and time of visits
  • General geographic information derived from an IP address
  • Website interactions and usage information

This information may be collected through cookies, analytics technologies, server logs, and similar tools.

2. HOW WE USE YOUR INFORMATION

We may use information collected through the website to:

  • Respond to questions and inquiries
  • Communicate with prospective and existing clients
  • Provide information about our services
  • Assist with real estate brokerage, investment, development, property management, construction, consulting, or other requested services
  • Schedule consultations or appointments
  • Follow up on requests for information
  • Process career, agent, vendor, or business inquiries
  • Maintain and improve our website
  • Understand how visitors use our website
  • Improve our services and customer experience
  • Maintain business and transaction records
  • Protect our website, business, clients, and users from fraudulent, unauthorized, or unlawful activity
  • Comply with applicable laws, regulations, legal processes, and professional obligations
  • Send marketing communications when permitted by law and consistent with your communication preferences

We may also use information for other purposes disclosed to you when the information is collected.

3. REAL ESTATE INQUIRIES

Submitting an inquiry through this website does not, by itself, establish a broker-client, agent-client, property-management, construction, consulting, fiduciary, or other professional relationship with Metropolis Real Estate Services.

Any professional relationship may be subject to separate agreements, disclosures, engagement documents, representation agreements, management agreements, construction agreements, or other applicable documents.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember user preferences, and measure website performance.

Cookies are small files placed on your computer or mobile device when you visit certain websites.

Depending on your browser, you may be able to block, restrict, or delete cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of the website.

We may also use third-party analytics, advertising, scheduling, mapping, social-media, or website-management technologies that use their own cookies or similar technologies.

5. ANALYTICS

We may use website analytics services to better understand how visitors interact with our website.

Analytics providers may collect information such as device information, browser information, IP address, pages viewed, time spent on the website, referral source, and other usage information.

Information collected through these services is subject to the privacy practices of the applicable provider.

6. HOW WE MAY SHARE INFORMATION

We do not sell your personal information for money.

We may disclose information when reasonably necessary to operate our business or provide requested services, including to:

  • Employees and authorized representatives
  • Real estate professionals involved in a transaction or requested service
  • Property owners, managers, contractors, consultants, or other professionals when appropriate
  • Website hosting and technology providers
  • Customer relationship management and communication providers
  • Email and telecommunications providers
  • Scheduling and appointment providers
  • Analytics and website-performance providers
  • Professional advisers, including attorneys, accountants, and consultants
  • Government authorities or regulators when required by law
  • Other parties when necessary to protect our rights, property, safety, clients, or business

Service providers may receive only the information reasonably necessary for them to perform services on our behalf and are expected to handle information appropriately.

7. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, social-media platforms, listing services, mapping services, scheduling tools, or other services operated by third parties.

Metropolis Real Estate Services does not control the privacy practices of third-party websites or services.

When you leave our website or use a third-party service, we encourage you to review that provider’s privacy policy and terms.

8. COMMUNICATIONS

If you provide your email address or telephone number, we may use that information to respond to your inquiry and communicate with you regarding services you requested.

Where permitted by law, we may also send information concerning services, opportunities, company updates, or other relevant business communications.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in the communication or by contacting us.

Transactional or service-related communications may continue when necessary to provide requested services or fulfill contractual or legal obligations.

9. TEXT MESSAGING

If Metropolis Real Estate Services offers SMS or text-message communications, participation is voluntary and may be subject to additional consent language presented when you provide your telephone number.

Where applicable, message and data rates may apply.

You may opt out of marketing text messages by following the opt-out instructions provided in the message.

Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes.

10. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information under our control.

However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

You should use appropriate caution when transmitting confidential information electronically.

11. DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

  • Respond to inquiries
  • Provide requested services
  • Maintain appropriate business records
  • Complete transactions
  • Resolve disputes
  • Enforce agreements
  • Meet professional, regulatory, accounting, tax, insurance, or legal requirements

Retention periods may vary depending on the type of information and the reason it was collected.

12. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

You may contact us to request that we:

  • Provide information about personal information we maintain about you
  • Correct inaccurate information
  • Delete certain information, where legally permitted
  • Update your contact information
  • Stop certain marketing communications

Some requests may be subject to verification, legal exceptions, record-retention obligations, or other limitations.

13. CHILDREN’S PRIVACY

This website and our real estate services are not directed toward children under the age of 13.

We do not knowingly use this website to solicit personal information directly from children under 13.

If we learn that personal information from a child under 13 has been collected through the website in circumstances requiring deletion, we will take reasonable steps to address the information appropriately.

14. DO NOT TRACK AND BROWSER PRIVACY CONTROLS

Some web browsers provide “Do Not Track” or other privacy preference signals.

Because standards and legal requirements regarding these signals may vary, our website’s response may depend on the technologies and service providers used to operate the website.

Users may also manage certain privacy preferences through their browser, device, or available website cookie controls.

15. BUSINESS TRANSFERS

If Metropolis Real Estate Services undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information maintained by the company may be disclosed or transferred as part of that transaction, subject to applicable law.

16. LEGAL DISCLOSURES

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law or regulation
  • Respond to a subpoena, court order, or lawful government request
  • Protect or enforce our legal rights
  • Investigate suspected fraud or unlawful conduct
  • Protect the safety and security of our clients, personnel, website users, or others

17. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or applicable legal requirements.

When the policy is updated, the revised version will be posted on this website with an updated “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

18. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or information you have provided to us, please contact:

Metropolis Real Estate Services

Website: metropolisrealestateservices.com

Email: info@metropolisrealestateservices.com

Phone: 901-800-1500

Mailing Address: 1840 Pyramid Place, Ste. 300, Memphis, TN 38132